Artificial intelligence has rapidly emerged as a transformative tool for companies across industries. From drafting marketing materials to automating client communications, AI-generated content offers ...
Extended wait times in the immigration line at Latin American airports is not a new phenomenon, but this year several ...
India-born BPO and compliance services provider Provana has entered the Latin American market through the acquisition of ...
Millions of Cubans are slipping deeper into extreme poverty as runaway inflation and chronic shortages make daily survival ...
Left-leaning politician Yamandú Orsi is vowing to reform the country’s social security system and lower the retirement age less than a week after taking office as the President of Uruguay.
A common theme arising in the nearshoring space is whether or not business leaders who have decades of experience in the ...
Many LAC countries have strengthened their adherence to the rule of law — showing greater improvement than regions like the ...
SoftServe is expanding its talent search beyond Chile’s cities by opening a new delivery center in Chillán, a relatively ...
Mexican lender Grupo Financiero Banorte has earmarked US$40.2 million to expand its contact center operations and step up ...
Wall Street firms are announcing layoffs in the name of AI-driven innovation. But critics argue AI is just a convenient ...
The rise of AI chatbots in customer service hammered the stocks of Teleperformance and Concentrix, the biggest players in the ...
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