Over the past few weeks, T-Mobile has made it clear that it is heading in a new direction, following a significant leadership ...

Cyber Monday deals drew bargain hunters back to their computers and smartphones Monday, with experts expecting heavy online ...

"Gartner says by the end of 2026, organizations without AI-ready data will see over 60% of their AI projects collapse and get ...

Scammers nearly stole an Apple account by exploiting the support system with authentic-looking tickets and phone calls, users ...

GetVocal announced a $26 million Series A on Nov. 18, led by Creandum with Elaia and Speedinvest, bringing total funding to ...

GM releases a software update for Chevy Tahoe, Suburban, and other SUVs to fix an issue causing unexpected hard braking.

Sinch reports that by 2026, customer communications will heavily rely on AI, conversational messaging, and personalized ...

TRUENAV, one of the leading VoIP service providers in South Africa, has announced the rollout of WhatsApp business calling, a ...

As AI takes over routine inquiries, contact centers must redesign workflows that protect—not pressure—their frontline staff.

Shopify is experiencing major login outage on one of the year’s biggest shopping days, leaving merchants locked out of their ...

Schnackenberg placed an order Sept. 21 for seven shirts, a hoodie, a sweater vest and a pair of shoes for $65.18 — $59.25 for ...

By aligning marketing, sales and CX within a single platform, businesses can transform isolated efforts into a cohesive, high ...