In an era where work blurs into life and productivity metrics shape careers, understanding how hours are spent—or wasted—has ...

Discover how AI agents, evolving business models, and workplace culture will reshape enterprise software by 2026, driving ...

The report warns the rapid spread of workplace digital surveillance is creating significant privacy risks for millions of ...

New regulations aim to prevent discrimination from artificial intelligence and automated systems as it relates to employment.

IDC research shows how unifying applications, data, and AI with SAP BTP delivers higher productivity, faster innovation, and ...

ActiveOps (AOM) sells software that helps its customers optimise productivity in back-office functions such as compliance and ...

Someone’s sitting on a task they think isn’t theirs. Someone else is buried in tickets that no one realizes are stacking up.

Remote work means less training and opportunity for advancement, especially for younger workers, research suggests. Some are ...

In the customer service realm, various studies have shown that call center agents are at a higher risk of suffering from mental health issues. One report suggested that more than 8 in 10 call center ...

The most dangerous AI in your company isn’t the one your employees are using. It’s the one you don’t know they’re using.

Amazon Employees for Climate Justice says that over 1,000 workers have signed a petition raising “serious concerns” about the ...