Although CEOs might be the ones calling the shots on fees and check-in procedure, front desk employees have the most face time with guests and can quickly tell what's working and what's not. “It’s a ...

The front office is the heart of a hotel. It's the first and last areas guests see and interact with. How well the front office operates can create repeat business or drive customers away. A hotel's ...

In 2017, Chris published The Millennial's Guide to Making Happiness and did a TEDx talk shortly after on MESH: his system for happier living based on travels to 41 countries. Seeing how money could ...

CHICAGO, IL--(Marketwire - Sep 14, 2012) - Mobile Key by OpenWays is the only solution in the world that guarantees compatibility and interoperability with ALL the 6.5 billion cell phones and ...

Singapore is touting a new automated hotel check-in procedure it hopes will save hotel thousands of man-hours every year. The system called E-Visitor Authentication (EVA) can reduce hotel check-in ...