Google Messages is quietly gaining a workplace twist: a feature that lets organizations route, log, and review employee chats ...

Artificial Intelligence (AI) is changing the digital world in every way. It improves how people work and communicate, but it ...

The most successful organizations treat uptime as an organization-wide responsibility, one that starts in the boardroom and ...

In the customer service realm, various studies have shown that call center agents are at a higher risk of suffering from mental health issues. One report suggested that more than 8 in 10 call center ...

CBC News spoke with five paramedics who say they’ve been sent out to respond to 911 calls unnecessarily — either because the ...

Rich Communication Services is Google's modernization of SMS and MMS for Android. It offers read receipts, typing indicators, and end-to-end encryption, positioning it as a secure ...

Dominic Redmond, group CIO of recruitment firm PageGroup, is a digital leader driven by a desire to help his team and the ...

Shadow AI is born from the same curiosity that drives innovation, but, without oversight, it quickly turns into exposure.

Automated accounting workflows are rule-based processes that handle routine finance tasks, such as invoice approvals, expense ...

Bentley Systems benefits from strong free cash flow, shareholder-friendly capital allocation, and a recurring revenue model. See why BSY stock is a Buy.

Tennessee football recruits will sign scholarship agreements and NIL contracts with UT, beginning Dec. 3. Here's an exclusive look into how it works.

Health Accelerator chief Paul Roseman shares how GPs are expressing greater confidence in using clinician-developed digital ...