With the agency’s new AI Lead Nurturing System, businesses can now use AI-powered lead nurturing to support their lead ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, ...

Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new ...

Built on Zoho CRM, SKYLine reflects the prowess of Indian technological innovation at its best which is, 'Made in India, for ...

Silverback AI Chatbot has announced the release of its “AI Assistant” feature, designed to revolutionize how businesses ...

Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

From pressing zero to staying silent, Lifehacker outlines clever tactics anyone can use to bypass auto-menus and reach an ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, achieving top scores for responsiveness, client engagement, and sustainable ...

Gartner, Cool Vendors in Customer Service and Support Technology, Jason Bridge , Brett Overbey , Kathy Ross , Christopher Sladdin , 13 October 2025 GARTNER is a registered trademark and service mark ...

CXP turns every customer interaction into governed, intelligent action by unifying interactions, systems, and data across voice and digital channels. NEW YORK, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ASAPP, ...

Customer support is moving far beyond traditional call centers and static FAQs. The catalyst for this change is AI Retrieval, ...