Companies that think AI is better for business is missing the most important rule of interacting with customers.

Amazon.com Inc.’s AI-infused Rufus shopping assistant has new features that make it a “faster, more useful, state-of-the-art ...

In Bloomberg’s gift-for-mom experiment, Amazon’s Rufus was the only bot that tried to learn more before answering. It asked ...

Companies are racing to develop artificial intelligence tools that can make reservations for flights, hotels and more on your ...

From climate-smart rice to microbial factories and cancer-fighting bots, the Tata Transformation Prize winners think small to ...

offers innovative solutions to spot and block harmful bots, protect websites, enhance security, and ensure smooth user ...

Automated trading bots are designed to place buy and sell orders on Forex platforms without human supervision. Their adoption ...

Explore how AI tools like chatbots and virtual tutors are transforming university learning experiences across Singapore. Read ...

Health insurers have used AI to make decisions on medical claims. Now, patients are using the technology to fight denials.

What can’t AI do? We ask it questions about how to spend our money wisely, it tells us about available tax-efficient vehicles. We ask it about relationships, and it offers empathy shaped by pattern ...

AI-driven scent machines are turning perfume-making into an interactive experience, but the technology still can't guarantee ...

As both artists and the government introduce measures to try and cut down on ticket touts, the question is, who should ...