Invisible labor has always existed: in care work, cleaning, or customer service. AI extends it into cognitive and emotional ...

Have you jumped on the skills bandwagon? Most employers have. But skills alone won’t bring organisational success, warns ...

The era of adopting artificial intelligence simply because it is the “must-do cool thing” is officially over. As African ...

Gradient Labs, the conversational AI platform purpose-built for financial services, today announced the launch of its new Voice AI Agent ? the first system engineered to deliver fast, natural support ...