GivexEngageAI builds detailed, 360-degree customer profiles based on guests’ interactions with a business, such as loyalty accounts, average purchase amounts, transactional information, and more. 5.16 ...

According to the research, a majority of consumers also said they are at least somewhat likely to use voice automated ordering systems, including 79% for drive-thru, 74% for phone systems, and 70% for ...

Popmenu generates content, promotions, and even automated email outreach based on guest behavior. Want to stay smart, keep current on hotel technology, too? (If not, please uncheck.) ...

A key element of this growth is the continued rollout of Wendy’s “Global Next Gen” restaurant design. Introduced to increase efficiency and throughput, the format integrates a range of digital tools ...

PAR’s Brink POS is a next-gen POS software deployed in more than 21,000 restaurant locations to enable their growth. The cloud-native platform facilitates omni-channel ordering, kitchen management, ...

Restaurant operators today are navigating one of the most complex environments the industry has ever faced. Inflation, rising taxes, higher labor costs, and shifting consumer expectations are putting ...

Yum Brands, the parent company of Taco Bell, Pizza Hut, KFC, and Habit Burger Grill, is pioneering an “AI-powered” future for its fast-food operations under the leadership of Joe Park, the Chief ...

Advanced technology and innovative solutions stand as the linchpin for transforming the drive-thru into a service that is not only more adaptable and efficient but also centered around customer needs.

Toast has launched a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and historical ...

Wendy’s Quality Supply Chain Co-op (QSCC) aims to implement AI-driven solutions across its supply chain network. This move signals a significant shift towards digitalization within the quick service ...

Cryptocurrency, once viewed as a speculative asset with limited real-world utility, is steadily gaining traction as a legitimate payment option in the restaurant industry. While still in the early ...

Robotic delivery services have been a growing trend in recent years. Kiwibot is one such company that has been making significant strides in the industry. Now Kiwibot has reportedly secured a $10 ...