Oracle on November 14 is rolling out its Internet of Things Accelerator, a packaged integration between the Oracle's Service Cloud and its IoT Cloud. The new offering should give Oracle customers, ...

When Oracle set out to create a fast, simple way for companies to buy its cloud services, it did so by first focusing on the success of the customer and then transforming its internal operations to ...

Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

With more organizations than ever now looking at service and support to both minimize costs and boost revenues, the size and nature of the IT investments being made in this area are changing ...

Enterprise customers that have standardized on ServiceNow and have a multi-cloud strategy will now be able to more easily manage their Oracle Cloud Infrastructure (OCI) resources via their existing ...

It's been a busy couple of weeks for the folks at Oracle. Earnings, a major cloud partnership announcement with Microsoft Azure and then the Oracle CloudWorld event in Las Vegas, which was loaded with ...