Technology continues to drive innovation in education today. A forerunner in this space is the cloud-based platforms for ...

We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More Cloud project management involves coordinating all of the different ...

Cloud PBX is an internet-based virtual PBX system that routes and manages calls. Learn how it compares to on-premises PBX and ...

Lee Davis is a tech analyst who has been covering the document imaging industry for over five years. Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Using cloud access allows accounts software to be run completely online, with data stored in an accessible place for teams.

In the early days, businesses adopted IVR technology based on cost benefits rather than improved customer experience. But that's not the case any longer -- today it's all about the customer experience ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Choosing the right digital signage software is not just about managing a few screens. For many businesses, it becomes the backbone of how content is delivered across locations, departments, and ...