For decades, Craftsman's lifetime warranty had a reputation for being one of the strongest guarantees in American retail. The policy was simple: if a hand tool failed for any reason, return it to ...

SPRINGFIELD -- Craftsman, the venerable tool brand Sears sold Thursday to former competitor Stanley Black & Decker, is famous for its lifetime warranty on hand tools. The handle breaks on a ...

These days, it seems like the companies offering lifetime warranties or guarantees are few and far between. As noted in a 2018 piece from USA Today, many stores are ditching their lifetime warranties, ...

These days, power tool batteries are often sold separately from the tools they power. You might be tempted to mix and match — ...

Ryobi makes hundreds of power tools, of course no one know all of them by heart. Some, however, are the type of tool you ...

While getting a warranty on a product may sound good in theory, customers often have difficulties actually taking advantage of it. Seeing incidents like these, it can be difficult to believe that any ...