For the first time since Vocal Laboratories — better known as Vocalabs — introduced SectorPulse, its customer service monitoring study, in 2003, the research firm has applied a new methodology. In ...

In today’s digital age, financial fraud has evolved to become more sophisticated and prevalent than ever before. CommunityAmerica Credit Union provides you with the information and resources needed to ...

Tech scammers know our number – literally and figuratively. We’ve become so reliant on our computers that a virus or error message makes the average user queasy ...

Learn how to detect deepfake crypto support calls. Find out the signs of AI voice scams, understand psychological triggers, ...

A phony tech support company is scamming Coloradans under the caller ID alias "Colorado State Gov't." Colorado Attorney General Cynthia Coffman warned Coloradans to be on the lookout for phone calls ...

We’ve become so reliant on our computers that a virus or error message makes the average user queasy. So, it’s not surprising to learn that an estimated 3.3 ...

More than 30 months after surfacing, a tech-support scam targeting Dell computer owners continues to raise questions about how the callers know sensitive information, including PC serial numbers and ...

Through pop-up windows on computer screens, emails, text messages and phone calls, scammers target seniors by pretending to be tech support, there to help solve invented “problems” with their ...

TechJutsu, a cybersecurity company focused on practical identity and access solutions, has developed Caller Verify, a tool designed to replace traditional caller verification methods in call centres ...

More US carriers are taking steps to prevent junk calls from reaching your phone. T-Mobile has launched a Caller Verified system that uses new standards (SHAKEN and STIR) to fight caller ID spoofing ...