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When embarking on a digital transformation project, it pays to have great data. For online retailer Very.co.uk, leveraging a company heritage dating back to 1890 has been instrumental in establishing ...
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Retail leaders counting on AI to 'improve,' not replace, traditional in-store experience
Kim Sang-hyun, vice chairman and CEO of Lotte Retail Group, delivers a keynote speech at an Asia-Pacific Economic Cooperation (APEC) CEO Summit session titled ″Digital Transformation & Retail ...
E-commerce received a huge boost during the pandemic. Retailers adapted to the new world with online ordering and curbside pickup. Brands, with clever storytelling and direct-to-consumer selling ...
We’ve all been hearing for some time about the “digital transformation” of retail stores. And to be sure, progress has been made: in supply chain management, sales data analytics, omnichannel ...
DJ: Your platform offers AI-powered segmentation of e-commerce audiences. This allows users to be individually targeted based on their specific behaviour. How might a brand use this to push forward ...
Digital transformation is on pretty much every retailer’s to-do list these days. If it wasn’t deemed a priority before the pandemic, it most certainly is now with digital behaviors bred in lockdown ...
US retail institution Gap Inc has a plan to derive half of its total revenues from online within two years. It’s a bold ambition and based on its current performance, one that’s going to need ...
Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. As we walk past so many stores with “for lease” signs in our ...
Dr Anjali Subburaj is digital commerce chief architect at Mars. Subburaj earned her doctorate in physics and became a researcher and lecturer in physics at University of Mumbai before emigrating to ...
How retailers might have defined digital transformation pre-pandemic has ballooned into every aspect of the business—a digital first operating and customer engagement model had become the way forward.
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