AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation. Marguerite Reardon Former senior reporter Marguerite ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tech support companies help businesses and individuals keep their operations running smoothly. Read our guide to research the best tech support company for you. We explain what to look for if you need ...

After finishing a brochure design for my client and hitting Command-S, I noticed something odd. Instead of saving to my iMac, my document saved to the bootable clone on my external backup drive.

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

I think that the senior-level execs that make the decision to centralize tech support services derive a false sense of security from the information processing capabilities of the systems they install ...