"We are in a new world," says a professor, describing the technology behind the bot at the center of a wrongful death lawsuit Johnny Dodd is a senior writer at PEOPLE, who focuses on human interest, ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new Johns Hopkins University–led ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

While the world is moving ahead with infusing AI (Artificial Intelligence) across almost every sector, especially technology, how could billionaire Elon Musk stay behind? After all, he owns one of the ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...